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Bad Weather Service Arrangement

Tropical Cyclone Signal

  1. Union Outpatient and Specialty Clinics (Tai Wai)
    • When a Gale or Storm Signal No. 8 is in force, Union Specialty Clinics will provide limited services, client is recommended to call us for the appointment status before departure and come to our Specialty Clinics under safe conditions.
    • When an Increasing Gale or Storm Signal No. 9 or higher is in force, all Union Specialty Clinics will be closed (Except Emergency Medicine Centre). All appointments within the affected hours will be cancelled without prior notice. Clients who have any emergency situations should visit our Emergency Medicine Centre for treatments.
    • Services of all Specialty Clinics will resume in 2 hours within the service hours after the Signal No. 8 is lowered. Please contact us for rescheduling of appointments once our services return to normal.
  2. Polyclinics(Including clinics in Ma On Shan, Tsim Sha Tsui, Tseun Wan, Tseung Kwan O and Science Park)
    • When a Gale or Storm Signal No. 8 or higher is in force, all Polyclinics will be closed. Appointments within the affected hours will be cancelled without prior notice.
    • Services of all Polyclinics will resume in 2 hours within the service hours after the Signal No. 8 is lowered. Please contact us for rescheduling of appointments once our services return to normal.

Bad Rainstorm Warning Signal

  1. When a Black Rainstorm Warning Signal is in force, Union Specialty Clinics will be in service as usual, client is recommended to call us for the appointment status before departure and come to our Specialty Clinics under safe conditions.
  2. If the Black Rainstorm Warning Signal is hoisted within the service hours, all Polyclinics (Including clinics in Ma On Shan, Tsim Sha Tsui, Tseun Wan, Tseung Kwan O and Science Park) will be in service as usual, client is recommended to call us for the appointment status before departure and come to our clinics under safe conditions.
  3. If the Black Rainstorm Warning Signal is hoisted before the commencement of service hours, our Polyclinics will be closed during the affected hours and all appointments will be cancelled without prior notice.
    • Services of all Polyclinics will resume in 2 hours within the service hours after the Black Rainstorm Warning is cancelled.
    • Please contact us for rescheduling of appointments once our services return to normal.