Quality Assurance
Quality Management System Policy Statement
To provide a quality healthcare service for the people of Hong Kong and Asian Pacific Region through identifying and meeting all of our customers' basic needs and expectations and all other applicable requirements to the best of our ability, and strive to continually meet and exceed them.
Vision, Mission and Values (VMV)
Vision
To be a sustainable and reliable reference private medical service organization in South China.
Mission
To deliver reliable, appropriate, affordable, and personalized private healthcare services by trustworthy
professional workers in a responsible manner.
Values
Caring (仁心), Reliable (安心) and Empathetic (贴您心)
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Accreditation
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Year
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Hospital Accreditation by the Australian Council on Healthcare Standards (ACHS) International based on the EQuIP7 standards
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2023 - 2026
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ISO 15189 Plus TM Standard approved by the Institute for Quality Management in Healthcare (IQMH) / Accreditation Canada Diagnostics
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2019 - 2023
2023 - 2027 |
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Hospital Accreditation by the Australian Council on Healthcare Standards (ACHS) International based on the EQuIP6 standards
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2018 - 2023
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ISO 9001:2015 Standard approved by British Standards Institution (BSI)
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2016 - 2019
2019 - 2022 2022 - 2025 |
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Union Hospital was awarded 17 Extensive Achievements (EA) in the second Organization Wide Survey
(OWS) by the Australian Council on Healthcare Standards (ACHS) International based on the EQuIP5 standards
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2014 - 2018
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Hospital Accreditation by the Australian Council on Healthcare Standards (ACHS) International based on the EQuIP4 standards
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2010 - 2014
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Caring Company Logo by Hong Kong Council of Social Service
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2011 - 2023
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ISO 9001:2008 Standard approved by British Standards Institution (BSI) |
2002
2004 2007 |
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Full Accreditation to Department of Obstetrics and Gynaecology by
The Hong Kong College of Obstetricians and Gynaecologists |
2014 - 2019
2020 - 2025 |
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Full Accreditation of Obstetric Service by
The Hong Kong College of Obstetricians and Gynaecologists |
2000
2005 2011 |
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Full Accreditation of Gynaecological Service by
The Hong Kong College of Obstetricians and Gynaecologists |
2003
2009 |
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Full Accreditation of Organizational Standards by
Trent Accreditation Scheme of the United Kingdom |
2000
2002 2004 2006 2008 2010 |
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ISO 9002 Standard approved by Lloyd's Register Quality Assurance (LRQA) (The first in Hong Kong to
be approved with no improvement notes at the initial assessment.)
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1999 - 2002
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Award
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Year
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2024
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2023
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2023
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2023
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2023
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2021
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2020
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2020
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2019
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2019
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2019
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2018
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2018
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2018
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2018
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2017
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2017
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2017
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2016
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2016
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2015
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2015
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2014 - 2015
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2014
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2013 - 2014
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2012
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2012
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2012
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2012
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2011
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2011
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2008
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2008
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2008
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2008
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Australian Council on Healthcare Standards (ACHS) International Accreditation Certificate
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ISO 9001:2015 Certificate
Full Accreditation of Department of Obstetrics and Gynaecology by The Hong Kong College of Obstetricians and Gynaecologists