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Customer Service

Union Hospital is renowned for its continual improvement in relation to customer services. Tremendous efforts have been paid to identify areas of improvement and preventive measures via customer feedback and a well-established managing system.

Customers are welcome to feedback their comment and suggestion via various channels or contact our Customer Service Assistants at the main lobby. Our Customer Service Assistants are pleased to help you on:

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General enquiry
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Hospital visit
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Hotel reservation service for relatives of patients during hospitalization
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Special arrangement for Patients from Mainland China (China Service Centre)

Union Hospital Service Hotline: (852) 2608 3208

Office Hours:
Mondays to Saturdays: 9:00am – 7:00pm
Sundays and Public Holidays: 9:00am – 5:00pm

Online Enquiry:

Please contact us via:
email: csa_cc@union.org

Or submit the following form:


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